McAfee Virus Scan Enterprise 8.x

 Issue 


At the point when you click Help, Help Topics from Virus Scan, the misstep under is represented: 


Caution 


Can't activate Help 


The Help records were at that point available as a significant part of a compelling Virus Scan Enterprise (VSE) foundation. 


Cause 


After powerful download, the report vse.chm has ended up being degenerate. 


The report vse.chm is missing or can't be downloaded. 


Arrangement 


If you have presented VSE locally, without using McAfee Installation Designer (MID) 


It is likely the basic report has ended up being destroyed. Force another download of the vse.chm record. 


Momentarily cripple VSE Access Protection. 


See www-mcafee-com-activate.com for headings. 


Open Windows Explorer and investigate to Virus Scan Enterprise coordinator: 


Default region: ..\Program Files\McAfee\Virus Scan Enterprise\Res<Language_Code> 


For vernacular codes, see Mcafee.com/activate . 


Find and right-click vse.chm and select Delete. 


Open the Virus Scan Console and snap Help, Help Topics. 


Snap Yes when incited with the message under. This will download another vse.chm record from the Internet. After the download is done, the Help record is showed up. 


Download Help File 


Help record isn't open on this system. Might you need to download it now? 


Re-enable VSE Access Protection. 


Game plan 


If you have presented VSE locally using a custom MID group which fused the Help records 


Right when VSE is presented using a MID group that joins the help archives, there are two decisions to decide the issue. 


Select Repair and the decision Re-present McAfee VirusScan Enterprise. 


Essential: Selecting Repair and the decision Detect and fix missing or degenerate reports will not fix or supersede the record. To use Detect and fix missing or degenerate reports use the second option under. 


To Run the VirusScan Enterprise Repair elective: 


Snap, Start, Settings, Control Panel, Add/Remove Programs. 


Select McAfee Virus Scan Enterprise and select Change. 


In the McAfee Virus Scan Enterprise Setup Screen select Repair. 


Select Re-present McAfee Virus Scan Enterprise. 


Snap Install. 


Deselect Update Now and Run On-Demand Scan prior to clicking Finish. 


Delete vse.chm and Select Repair and the decision Detect and fix missing or degenerate reports. 


Momentarily cripple VSE Access Protection. 


See mcafee support telephone number for headings. 


Open Windows Explorer and investigate to VirusScan Enterprise coordinator: 


Default region: ..\Program Files\McAfee\VirusScan Enterprise\Res<Language_Code> 


For lingo codes, see mcafee support telephone number . 


Find and right-click vse.chm and select Delete. 


Re-engage VSE Access Protection. 


Snap Start, Settings, Control Panel, Add/Remove Programs. 


Select McAfee VirusScan Enterprise and select Change. 


In the McAfee VirusScan Enterprise Setup Screen select Repair. 


Select Detect and fix missing or degenerate records. 


Snap Install. 


Deselect Update Now and Run On-Demand Scan, by then snap Finish.

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